PMP Exam Cram 2 (2nd Edition)

Ireland, Lewis. Quality Management for Projects and Programs. Newtown Square, PA: Project Management Institute, 1991.

Pritchard, Carl (ed). Risk Management Concepts and Guidelines. Arlington, VA: ESI International, 1997.

International Organization for Standardization. "Quality Management Principles." http://www.iso.org/iso/en/iso9000-14000/understand/qmp.html.

Value Based Management.net. "Management Methods, Management Models, Management Theories." http://www.valuebasedmanagement.net/.