| | | Copyright |
| | | About the Author |
| | | Acknowledgments |
| | | We Want to Hear from You! |
| | | Do You Need This Book? |
| | | What You Need to Begin |
| | | How This Book Is Organized |
| | | How to Use This Book |
| | | Conventions Used in This Book |
| | | Chapter 1. A+ Objectives for the 2003 Exam Revisions |
| | | | A+ Objectives for the 2003 Core Hardware Exam |
| | | | A+ Objectives for the 2003 Operating Systems Exam |
| | | Chapter 2. PC Anatomy 101 |
| | | | Hardware Overview |
| | | | Software Overview |
| | | | Firmware Overview |
| | | | Memory: RAM and ROM |
| | | | Dissecting Your Computer |
| | | | The Outside Story of Typical Computers |
| | | | Inside a Typical PC |
| | | | Working Inside Your PC |
| | | | The System BIOS |
| | | | Hardware Resources |
| | | | Study Lab |
| | | Chapter 3. How Computers Measure and Transfer Data |
| | | | File Overhead and Other Features |
| | | | Numbering Systems Used in Computers |
| | | | Serial Versus Parallel Information Transfer |
| | | | Study Lab |
| | | Chapter 4. The Motherboard and CPU |
| | | | The Motherboard |
| | | | The CPU |
| | | | Processor ( CPU ) Optimization |
| | | | Study Lab |
| | | Chapter 5. Power Supplies and Circuit Testing |
| | | | Power Supply Ratings |
| | | | Multivoltage Power Supplies |
| | | | Causes and Cures of Power Supply Overheating |
| | | | Replacement Power Supply Form Factors and Connectors |
| | | | Removal and Replacement of the Power Supply |
| | | | Testing Power Supplies with a Multimeter |
| | | | Determining Power Supply DC Voltage Levels |
| | | | Avoiding Power Supply Hazards |
| | | | Power Protection Types |
| | | | Troubleshooting Power Problems |
| | | | Study Lab |
| | | Chapter 6. BIOS and CMOS Configuration |
| | | | What Does the BIOS Control? |
| | | | System Configuration with the BIOS |
| | | | Getting Support for Your BIOS |
| | | | BIOS Upgrades |
| | | | Study Lab |
| | | Chapter 7. RAM |
| | | | Memory Types and Forms |
| | | | Memory Form Factors |
| | | | Memory Banks |
| | | | Installing SIMMs |
| | | | Installing DIMMs and Rambus RDRAM Modules |
| | | | Cache RAM and Main Memory |
| | | | Study Lab |
| | | Chapter 8. Input/Output Devices and Cables |
| | | | Parallel Ports |
| | | | Parallel Port Configuration |
| | | | Serial Ports |
| | | | USB Ports |
| | | | Modems |
| | | | Keyboards |
| | | | Mouse and Pointing Devices |
| | | | Audio Hardware and Sound Cards |
| | | | IEEE-1394 (FireWire) |
| | | | Study Lab |
| | | Chapter 9. Video |
| | | | The Video Card and Monitor |
| | | | Video Memory |
| | | | Common Video Card Bus Types |
| | | | Installing a Video Card |
| | | | Adjusting Video Displays |
| | | | Study Lab |
| | | Chapter 10. Printers |
| | | | The Printing Process |
| | | | Dot-Matrix Printers |
| | | | Inkjet Printers |
| | | | Laser and LED Printers |
| | | | Thermal Printers |
| | | | Dye-Sublimation Printers |
| | | | Solid-Ink Printers |
| | | | Installing Firmware and Software Drivers |
| | | | Study Lab |
| | | Chapter 11. Installing and Configuring Common Peripherals |
| | | | Interfaces Used for Common Peripherals |
| | | | Connecting Digital Cameras to Your PC |
| | | | Connecting DV Camcorders to Your PC |
| | | | Connecting PDAs and Pocket PCs to Your PC |
| | | | Connecting Network Devices to Your PC |
| | | | Study Lab |
| | | Chapter 12. Portables |
| | | | Major Components of Typical Portable Computers |
| | | | LCD Display |
| | | | Input Devices |
| | | | Power Sources |
| | | | PC Card (PCMCIA Card) Types and Usage |
| | | | Mini- PCI Card Types and Usage |
| | | | Using the Proprietary Expansion Bus |
| | | | Portable Storage |
| | | | Infrared Ports |
| | | | Memory |
| | | | Selecting Upgrades for a Portable Computer |
| | | | Study Lab |
| | | Chapter 13. Safety and Recycling |
| | | | Using a Vacuum Cleaner Safely |
| | | | Cleaning Inkjet and Laser Printers |
| | | | Recycling and Disposal Issues |
| | | | How to Read an MSDS (Material Safety Data Sheet) |
| | | | Electro-Static Discharge ( ESD ) |
| | | | Hazards |
| | | | Study Lab |
| | | Chapter 14. Storage |
| | | | Common Characteristics of Magnetic Storage Devices |
| | | | Floppy Disk Drives and Media |
| | | | IDE / ATA Hard Disks |
| | | | SCSI Interface |
| | | | CD - ROM , CD -RW, and DVD Drives |
| | | | Removable-Media and Tape Drives |
| | | | External Hard Drives |
| | | | Study Lab |
| | | Chapter 15. Preparing Hard and Floppy Drives with Windows |
| | | | Creating a Boot Disk Suitable for Hard Disk Preparation |
| | | | Understanding File Systems and Partition Types |
| | | | Preparing a Hard Disk for Use with Windows 9x/Me |
| | | | Preparing a Hard Disk for Use with Windows NT/2000/XP |
| | | | Using Format with Floppy and Hard Disks |
| | | | Troubleshooting Drive Preparation Problems |
| | | | Study Lab |
| | | Chapter 16. Operating System Installation |
| | | | Clean Installation Versus Dual-Boot Installation |
| | | | Making Sure Your System Is Ready for a Particular Windows Version |
| | | | Obtaining Compatible Drivers for Your Version of Windows |
| | | | Additional Preparations for Installation |
| | | | Backing Up Existing Data and Settings |
| | | | Using an Upgrade Version of Windows for a New Installation |
| | | | Determining Installation Options |
| | | | Installing Windows 9x/Me |
| | | | Installing Windows NT 4.0 |
| | | | Installing Windows 2000 Professional or XP |
| | | | Installing Windows 2000 or XP from a Disk Image and Updating the SID |
| | | | Installing Windows from a Recovery CD |
| | | | Restoring User Data Files |
| | | | Troubleshooting Your Installation |
| | | | Study Lab |
| | | Chapter 17. Operating System Upgrades |
| | | | Upgrading to Windows 98 |
| | | | Upgrading to Windows 2000 Professional |
| | | | Upgrading to Windows XP Professional |
| | | | Study Lab |
| | | Chapter 18. Using and Optimizing Windows |
| | | | Windows 9x/Me Boot Sequence |
| | | | Adjusting Default Memory Configurations (Windows 9x) |
| | | | Win.com in Windows 9x |
| | | | Windows 9x/Me Registry |
| | | | Win.ini and System.ini in Windows 9x/Me |
| | | | Comparing Windows 9x/Me with Windows NT/2000/XP |
| | | | Using the Windows GUI |
| | | | Disk Management |
| | | | File Management |
| | | | Using Command-Prompt Functions and Utilities |
| | | | Optimizing Windows |
| | | | Study Lab |
| | | Chapter 19. Installing and Configuring Hardware in Windows |
| | | | Printing and Printer Configuration |
| | | | Installing and Configuring Hardware |
| | | | Troubleshooting Hardware |
| | | | Study Lab |
| | | Chapter 20. Troubleshooting Windows and Windows Applications |
| | | | Startup Errors for Windows 9x/Me |
| | | | Startup Errors for Windows NT 4.0/2000/XP |
| | | | Operating System Error Messages and Solutions |
| | | | Swapfile (Paging File) and Hard Disk Access Problems |
| | | | Drive Configuration Errors |
| | | | Post-Startup Errors |
| | | | Using Windows Utilities for Troubleshooting |
| | | | Computer Viruses |
| | | | Study Lab |
| | | Chapter 21. Networking and Internet Connectivity |
| | | | Network Operating Systems |
| | | | Built-In Networking Features in Windows |
| | | | Network Models |
| | | | Internet Connectivity Technologies |
| | | | Network Protocols |
| | | | TCP / IP Applications and Technologies |
| | | | Network Topologies |
| | | | Network Types |
| | | | Cable and Connector Types |
| | | | Installing Network Interface Cards |
| | | | Configuring Network Interface Cards |
| | | | Switches and Hubs |
| | | | Beyond LANs ”Repeaters, Bridges, and Routers |
| | | | Networking Configuration |
| | | | Setting Up Shared Resources |
| | | | Setting Up the Network Client |
| | | | Using Shared Resources |
| | | | Browser Installation and Configuration |
| | | | Using Network Command-Line Tools |
| | | | Study Lab |
| | | Appendix A. CD-ROM Instructions |
| | | | Using PrepLogic Practice Exams, Preview Edition Software |
| | | | Software Requirements |
| | | | Installing PrepLogic Practice Exams, Preview Edition |
| | | | Using PrepLogic Practice Exams, Preview Edition |
| | | | Getting More Exams |
| | | | Using Chapters 22 and 23 |
| | | | Using the CD Supplement |
| | | | Windows Command Reference |
| | | | Using the Study Guide |
| | | | Using the Hands-On Labs |
| | | | Using the Beep Codes |
| | | Chapter 22. Troubleshooting Principles |
| | | | Troubleshooting Methods Overview |
| | | | Determining Whether a Problem Is Caused by Hardware or Software |
| | | | Where to Go for More Information |
| | | | Useful Hardware and Software Tools |
| | | | Troubleshooting Computer Hardware |
| | | | Network and Internet Troubleshooting |
| | | | Additional Windows Troubleshooting Tips and Tools |
| | | | Study Lab |
| | | Chapter 23. Preparing to Take the A + Certification Exams |
| | | | Learning More About the Exams |
| | | | Preparing for the Core Hardware Exam |
| | | | Preparing for the Operating Systems Exam |
| | | | The Exam Scheduling Process |
| | | | Final Preparations |
| | | | Exam Day |
| | | Glossary |
| | | CD Supplement |
| | | | Touchscreen Interfacing to the Computer |
| | | | Touchscreen Troubleshooting |
| | | | SCSI Technical Supplement |
| | | | AMR and CNR Slots |
| | | | Printer Options |
| | | Windows Command Reference |
| | | | ScanDisk Command Reference |
| | | | CHKDSK Command Reference |
| | | | Using DIR |
| | | | Using DEL ( ERASE ) |
| | | | Using RENAME ( REN ) |
| | | | Using ECHO |
| | | | Using DELTREE |
| | | | Using ATTRIB |
| | | | Using MEM |
| | | | Using XCOPY / XCOPY32 |
| | | | Using MSCDEX |
| | | | Using SETVER |
| | | | Using EDIT |
| | | | Using Net |
| | | | Using Ping |
| | | | Using Tracert |
| | | | Using NSLookup |
| | | | Using IPconfig |
| | | | Using Winipcfg |
| | | Study Labs |
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| | | Index |