Six Sigma Fundamentals: A Complete Introduction to the System, Methods, and Tools

Acyclic graph, 209

Add and subtract (math symbol), 77

Administrative delay time (ADT), 200

Advanced

product quality planning (APQP), 8, 174–81

quality planning (AQP), 175–79

STAT mode, 74

African Sahel, 267

A.I.A.G., 90, 181, 182

Akao, Yoji, 186

Allied-Signal, 1

American

Express, 5

Society for Quality (ASQ), 264

ANSI/ISO/ASQC A8402–1994, 215

Anthropometric factors, 201

A.O. Smith, 105

Appraisal costs, 132

Arithmetic mean formulas, 79

Assembly sequence, 158

Attribute control charts, 61–62

Attribute data, 35

capability and, 84

control chart construction guide, 85

hypothesis testing for, 37

Audit, 214–16, 239

Automotive

industry, 108, 121, 175, 177

Industry Action Group, 118

Availability, 203

Average

formulas for, 79

proportion defective, 77

Avoidance costs, 132

Axiomatic designs, 209–10