Six Sigma Fundamentals: A Complete Introduction to the System, Methods, and Tools
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Eckes, G. Making Six Sigma Last. New York: John Wiley & Sons, 2001.
Harry, M., and R. Schroeder. Six Sigma. New York: Doubleday, 2000.
Stamatis, D. H. Six Sigma and Beyond: Foundations of Excellent Performance. Boca Raton, FL: St. Lucie Press, 2002.
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