Managing Information Technology Projects: Applying Project Management Strategies to Software, Hardware, and Integration Initiatives
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M
maintenance, see customer service and system maintenance phase
management, strategies for, 231–232
master schedule, 55
matrix project organization, 115
McConnell, Steve, 221
McNamara, Robert, 192
mean-time-between-failure (MTBF), 13
meetings
with customers, 138
face-to-face (with customers), 266–267
kickoff, 56–57, 121, 122
lessons-learned, 181
mentoring, 2
Microsoft Project, 20, 26
misfits, elimination of, 225–226
mitigation, risk, 178
monitoring and control, 201–219
change management in, 215–218
earned value analysis for, 204–209
earned value management for, 201–204
status reporting in, 213–214
variance management for, 209–213
MTBF (mean-time-between-failure), 13
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