Coaching for Change: Practical Strategies for Transforming Performance
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They build a positive environment.
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They ask questions to analyse needs.
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They use open questions to probe.
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They focus on the needs of the individual.
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They offer suggestions to build on the views expressed by learners.
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They listen actively.
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They seek ideas and build on them.
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They give feedback.
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They agree action plans for development.
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They monitor performance.
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The give ongoing support.
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They focus on improving performance in the current job.
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They assist in raising performance to the required standards.
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They emphasize the present.