Coaching Handbook: An Action Kit for Trainers and Managers

G-L

ground rules 36, 38

identification of needs 42 “44

influencing 92 “93

knowledge 5, 8, 22, 30, 53

learning

areas and levels of 21 “23

barriers to 16 “17

Honey and Mumford s learning styles 15

Kolb s learning cycle 14 “15

theories 13 “23

transfer of 7 “8

learning contracts 82

learning logs 71 “72

listening 93 “96

reflection and paraphrasing 96