Coaching Handbook: An Action Kit for Trainers and Managers

Sara Thorpe & Jackie Clifford

First published in Great Britain and the United States in 2003 by Kogan Page Limited

Apart from any fair dealing for the purposes of research or private study, or criticism or review, as permitted under the Copyright, Designs and Patents Act 1988, this publication may only be reproduced, stored or transmitted, in any form or by any means, with the prior permission in writing of the publishers, or in the case of reprographic reproduction in accordance with the terms and licences issued by the CLA. Enquiries concerning reproduction outside these terms should be sent to the publishers at the undermentioned addresses:

120 Pentonville Road London N1 9JN UK www.kogan-page.co.uk

22883 Quicksilver Drive Sterling VA 20166-2012 USA

Sara Thorpe and Jackie Clifford, 2003

The right of Sara Thorpe and Jackie Clifford to be identified as the authors of this work has been asserted by them in accordance with the Copyright, Designs and Patents Act 1988.

ISBN 0 7494 3810 X

British Library Cataloguing-in-Publication Data

A CIP record for this book is available from the British Library

Typeset by JS Typesetting Ltd, Wellingborough, Northants Printed and bound in Great Britain by Clays Ltd, St Ives plc

Acknowledgements

We would like to thank all those around us who have supported us as we wrote this book. Special thanks go to Geoff, George, Majid, Claire and Peter for their patience, especially in the latter stages. We would also like to say ˜thank you to all those who contributed the case studies in Part 2.