Coaching Handbook: An Action Kit for Trainers and Managers

List of Case Studies

Coaching a partner in a national law firm

The Scout Association

Coaching for sales managers and their teams

Metropolitan Police recruits

Coaching a youth football team

Coaching two general managers

Coaching on customer service/other one-to-one communication

Coaching different individuals in different areas

Coaching an operational manager to take on a specialist HR role

Coaching to expand the skills of an experienced trainer

Coaching a manager and a novice yacht crew

Developing effective interpersonal skills in training

One-day breakthrough coaching

Coachee in football

Being coached in project management

Being coached on specific beliefs/behaviour

Receiving on-the-job coaching

Life coaching

Being coached to take on a management role