Coaching Handbook: An Action Kit for Trainers and Managers

Being coached on specific beliefs/behaviour

Andrew Rea

The situation

Andrew Rea received coaching on his beliefs around time management and specifically about his habit of refusing help that was offered . The coaching focused on his effective learning “ by uncovering his belief about the situation, he was able to change his behaviour permanently.

The process

The process followed was based on three-level questioning:

• What is the general situation?

• What did it come from?

• What does that say about you?

Positive aspects of this approach

It illustrates the power of appropriate and skilled questioning and listening techniques. By asking the right questions, all the attention is on the coachee .

Difficulties with the approach

Although an admirer of this approach to coaching, Andrew admits to feeling a little tense at the level of questioning.

Top tips for coachees

Having experienced and benefited from coaching, Andrew s advice to others who are going to be coached is that they have an open mind and let it happen.

Advice for the coach

And his advice to coaches? That there is always one more question that you can ask which will move your coachee on even further “ don t be afraid to ask it! He suggests that coaches practise their questioning skills with a colleague by having an entire conversation made up only of questions.