| Table of Contents |
| Complex IT Project Management—16 Steps to Success |
| Preface |
| Chapter 1 | - | A Project is More Than its Technical Deliverables |
| Chapter 2 | - | Learning Requirements is Our First Priority |
| Chapter 3 | - | Using Technologies to Meet Requirements |
| Chapter 4 | - | Devising an Implementation Strategy Precedes Scheduling |
| Chapter 5 | - | Plan B is an Integral Part of the Project Plan |
| Chapter 6 | - | Writing the Plan |
| Chapter 7 | - | How to Status Your Project |
| Chapter 8 | - | Managing Project Information |
| Chapter 9 | - | Manage Your Dollars |
| Chapter 10 | - | Understanding and Managing Vendors |
| Chapter 11 | - | Manage Your Turnover |
| Chapter 12 | - | Handling Your Team |
| Chapter 13 | - | Managing Customers and Beneficiaries |
| Chapter 14 | - | Handle Your Management |
| Chapter 15 | - | Lessons Learned |
| Chapter 16 | - | Becoming the Project Adult |
| Index |
| List of Exhibits |