Complex IT Project Management: 16 Steps to Success

Education, 251

Egos, clashing of, 209

Electric power, 16

Electronic data interchange (EDI), 80

Elevators, 16

E-mail, 155

Emerging model, 197-198

Encryption, 46, 47

End computing devices, 50

End users, see Beneficiaries

Energy level of project managers, 296-297

Engineering, and slippage of project, 141

Equanimity of project managers, 295

Error codes, 29

Error rates, 19

Escalation, 128-130

and boss management, 251

in runbooks, 202

script, 130

in SLA (service level agreement), 236

Escrow account, 95

Estimates, in budget management, 169-171

Evaluation, in selecting technologies, 49

Expenditures, tracking of, 176-177

Extensible Markup Language (XML), 46, 80

Extranets, 134