Complex IT Project Management: 16 Steps to Success

Handoffs, 195-196

in implementation strategies, 74

miscues in, 266

in project deliverables, 3

"Hands-off" managers, 245

Hard metrics, 19, 50

Hardware

architecture, 202

implementation, 203

information, 202

repair, 203

vendors, 180

Head coaches, 207-209, 257

Headcount, 20

Help desk, 20

in budgetary assumptions, 163

handoffs, 195

Hijacking of computers, 83

Historical precedent model, 161

Historic model, 197

Home directories, 53

Host systems, 51

HTML, 46

Human resources, 79