Just Enough CRM (Just Enough Series)
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Babushka metrics Back-office application Definition Integrating with 2nd Benefits of CRM Business intelligence 2nd 3rd Cost savings Customer loyalty Customer satisfaction 2nd Employee satisfaction 2nd For customers Internal accountability Profits Breakeven Budget As part of the requirements For a restarted project Business intelligence 2nd Business owner As part of the team Definition Level laddering Requirements Resources for 2nd 3rd 4th Role Time requirements
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