Just Enough CRM (Just Enough Series)
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Implementation And tool vendor 2nd Complex project Cost Data migration Definition Development environment Gap analysis Handling problems Kickoff workshop Layered model 2nd 3rd 4th Medium project Milestone Non-technical activities Overview Post-mortem Project plan Rapid application development Requirements Rollout Schedule 2nd Simple project 2nd Status report Success factors Test environment Testing Training Integration As vision CRM suite Definition Effort required Politics Requirements 2nd Time required Integrator Care and feeding Certified Cost Definition Evaluating Experience Finding Fixed price Liability insurance Methodology Mixing and matching Negotiating References Small Switching Technical expertise Third party Ts and Cs Vendor vs. third party When to start selection Why you need one Integrator selection Checking references Long list Negotiating Requirements Interactive voice response Internal rate of return Internationalization IRR IT Relationship with integrator Role in CRM projects 2nd IT owner As part of the team Definition Requirements Resources for 2nd Role Time requirements IVR
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