Just Enough CRM (Just Enough Series)
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Partner relationship management Payback period People And project failures As success factor Business owner Executive sponsor IT owner Project manager Super- user Technical staffer Performance And ASPs And tool adoption Audit Load testing Requirements Using references to check Personalization 2nd 3rd Phone integration Point solution 2nd Politics 2nd 3rd 4th Portal Post-mortem 2nd 3rd PRM Process Analysis 2nd 3rd As success factor For a restarted project Production Production environment 2nd 3rd Productivity Knowledge base Sales Support Telesales Project issues And executive sponsor And people And processes And tool Assessing Changing requirements Complexity 2nd Failure Integrator Morale Politics Root cause Salvaging Scope creep When to give up Project manager And project failures And the kickoff workshop As part of the team Assessing failures Checking tool references Debriefing after vendor meetings Definition Keeping records Preparing vendor meetings Record keeping Requirements Role Status report Time requirements Project team Prospect 2nd
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