Just Enough CRM (Just Enough Series)
| Editorial/production supervision: Mary Sudul Composition: FASTpages Acqusition Editor: Paul Petralia Editorial Assistant: Michelle Vincenti Marketing Manager: Christopher Guzikowski Manufacturing Manager: Alexis Heydt-Long Cover Design: Nina Scuderi Cover Design Director: Jerry Votta Art Director: Gail Cocker-Bogusz 2003 Pearson Education Prentice Hall Professional Technical Reference Upper Saddle River, NJ 07458 All rights reserved. No part pf this book may be reproduced, in any form or by any means, without permission in writing from the publisher. The publisher offers discounts on this book when ordered in bulk quantities . For more information, contact Corporate Sales Department, Prentice Hall PTR One Lake Street Upper Saddle River, NJ 07458 Phone: 800-382-3419; FAX: 201-236-714 E-mail (Internet): corpsales@prenhall.com Printed in the United States of America 10 9 8 7 6 5 4 3 2 1 Pearson Education LTD. Pearson Education Australia PTY, Limited Pearson Education Singapore, Pte. Ltd Pearson Education North Asia Ltd Pearson Education Canada, Ltd. Pearson Educaci ³n de Mexico, S.A. de C.V. Pearson Education ” Japan Pearson Education Malaysia, Pte. Ltd Pearson Education, Upper Saddle River, New Jersey Dedication
For Louise |