Translating Strategy into Shareholder Value: A Company-Wide Approach to Value Creation

T

tasks (within activities), 176

taxes, 209-210

teams, 257

technology

availability of, 103-105

BPR and failure of, 90-91

computer telephony interface, 22

costs of, 104

creating efficiencies with, 81, 83

and outsourcing of IT functions, 50

risk and experience with, 74-75

see also information technology

template, risk, 211

termination costs, 209

time

BPR and reduction of, 83-86

in intrinsic value calculation, 204

time drivers, 178

timing risks, 213

top-down-driven initiatives, 78-79

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