Translating Strategy into Shareholder Value: A Company-Wide Approach to Value Creation

Charles P. Jones, Investments, Analyses, and Interpretation, 7th Edition (New York: Wiley & Sons, 2000), pp. 369–371.

Robert S. Kaplan and David P. Norton, The Balanced Scorecard: Translating Strategy into Action (Boston: Harvard Business School Press, 1996), p. 126.