Mastering Business Analysis with Crystal Reports 9 (Wordware Applications Library)

Hopefully, you've been successful in getting your reports up and running. However, report development can get tricky, and you might encounter some pitfalls along the way. This appendix contains some further areas of reference that might provide you with additional information in regard to your development endeavors.

Online Links

• Crystal Decisions Home Page: www.crystaldecisions.com. This is the company site for Crystal products and provides excellent developer information, forums, training classes, and product ordering information. This site also provides great "self-service support," as well as contact information via e-mail or telephone.

• Crystal Decisions User Group of North America (CDUGNA): www.cdugna.org. This is the largest Crystal Decisions user group in North America. The CDUGNA holds a conference once a year, which includes informative, interactive sessions regarding Crystal Decisions product futures, customer presentations, technical track information, vendor pavilions, hands-on training, and more. To register with CDUGNA, check out the group's web site.

• Independent North American Crystal Decisions User Groups: The following list contains other North American regional user groups that typically meet once a quarter to share information and experiences regarding Crystal Decisions products. This list contains only some of the user groups with web sites. To view a larger listing, check out www.crystaldecisions.com/about/user_group.

  • Austin/Central Texas: www.ctcug.org

  • Central Virginia: http://groups.yahoo.com/group/CentralVaCrystal/

  • Dallas/Fort Worth: www.dfwcug.com

  • DC Area: http://dcacug.iracorp.com

  • Midwest Area: www.mwcug.org

  • New England: www.necrug.com

  • Ohio: www.resultdata.com/crystalUsersGroup

  • Omaha: http://groups.msn.com/seagatesoftwareusersgroup

  • Pacific Northwest: www.cugpnw.org

  • British Columbia: www.cdugbc.org

  • Kansas City SIG: www.crystalsig.org