Fundamentals of Performance Technology: A Guide to Improving People, Process, and Performance

E

Eastern Michigan University 18, 151

Education 7, 20, 33, 42, 48, 63, 65, 67 “68, 70, 73, 77, 87, 94 “95, 99 “101, 110, 127, 129 “130, 132, 138 “139, 141 “142, 148 “149, 151, 180, 182, 196, 198, 201, 207, 208

Training and Development (ET&D) 10 “11

Effectiveness report 17 “18

Electronic Performance Support Systems (EPPS) 63, 65, 68, 71, 78, 196, 208

Employee

development 3, 8, 125, 138, 139 “141, 143 “144, 193,208

selection 57, 71, 88, 92, 208

Enterprise resource planning (ERP) 108

Environmental

analysis 3, 23, 33 “35, 57, 208

drivers 23

engineering 66

factors 2, 52

general 6, 35, 42, 58, 167, 190

interventions 66

remediation 102

scanning 63, 65, 99 “100, 196, 208

support 8, 33, 51, 54 “56, 208

lack of 7

Equal employment opportunity (EEO) 15

Ergonomics 3, 33, 63, 65 “66, 79, 82, 190, 196, 208

Ethics 63, 65, 72, 99, 101, 107, 196, 208

Evaluation xi, 6, 8 “11, 67, 70, 74, 83, 88, 102, 127 “128, 134 “136, 142, 144, 155 “187, 201, 208, 210

confirmative 3, 156 “160, 163 “164, 176 “180, 207, 209

formative 3, 64, 142, 157, 159 “160, 163 “170, 190, 208

meta 3, 157 “160, 181 “187, 209

type one 181

type two 181

model(s) 161 “163

one-to-one 164 “165

self- 69

small- group 165

summative 3, 156 “157, 159 “160, 171 “175, 210

two-on-one 165 “167

type, purpose, timing 157

types of 199, 200

Executive development 63, 65, 92 “94, 96, 196, 208

Expectations 3, 6, 14, 22 “23, 26 “28, 33 “34, 36 “37, 42, 48, 51, 56 “58, 66 “67, 93, 126 “127, 129, 131, 133, 136 “137, 141, 146, 179, 192, 202, 210

Expert review 164 “165, 178

Extant data analysis 24 See also Performance Analysis