Fundamentals of Performance Technology: A Guide to Improving People, Process, and Performance

Chapter 2: The Human Performance Technology Model

Case Study: Visteon Automotive Systems Education, Training, and Development Performance Improvement Tool Kit

Case Study: Health Alliance Plan's Human Resource Effectiveness Report

Chapter 3: Performance Analysis

Case Study: Statewide Professional Organization

Case Study: Training Legend

Case Study: University Development Center

Chapter 4: Cause Analysis

Case Study: Kaizen ProjectionInjection Molding Operation

Case Study: Matching Capacity With Job Requirements

Chapter 5: Intervention Selection and Design

Case Study: J.C. Penney Company

Case Study: California-based Aerospace and Defense Corporation

Case Study: The Michael James Clinic

Case Study: The Simonini Company

Case Study: Aetna Life and Casualty Co.

Case Study: Morrison-Knudsen Corporation

Case Study: Bugaj, Incorporated

Case Study: Muller-Roberts

Chapter 6: Intervention Implementation and Change

Case Study: Epilepsy Foundation of Michigan

Case Study: Roegan Enterprises

Case Study: Managed Care College of Henry Ford Health System

Case Study: Michigan Virtual Automotive College

Chapter 7: Evaluation

Case Study: Using Formative Evaluation Throughout the Life Cycle of a Performance Improvement Package

Case Study: Summative Evaluation Plan for a Performance Improvement Program

Case Study: Confirming the Long- term Effects of a Nationwide Reading Program

Case Study: An External Evaluator Plans a Meta Evaluation of the Case Studies in Chapter Seven