RT Essentials

Not everyone's installation goes perfectly the first time. There are some common problems that may occur.

• All necessary Perl dependencies must be installed. Make sure you've run configure with the proper arguments followed by a make testdeps. If there are any failures, you will need to resolve them.

• If you have odd email issues, double check that you have configured Sendmail's smrsh by symlinking /opt/rt3/bin/rt-mailgate into /etc/smrsh.

Some places to go for help are the rt-users mailing list on http://lists.bestpractical.com, Chapter 8, or the RT Wiki at http://wiki.bestpractical.com.