Taking Charge of Your VoIP Project

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CAC (call admission control)

calculating

     long-distance savings in VoIP deployment

     ROI 2nd 3rd 4th

         investments 2nd 3rd

         returns 2nd

calculating downtime costs 2nd

call admission control

call hijacking

call quality

     maintaining 2nd

         performance factors 2nd

         QoS 2nd

         SLAs 2nd

     measuring 2nd 3rd 4th 5th 6th

     SLA metric 2nd

call routing tables

     maintaining

call setup

     VoIP calls

call setup performance

     SLA metric 2nd

call setup protocols 2nd

call setup response time

call-quality assessment

     performing 2nd 3rd

cancelling

     SLA contracts

CBWFQ

CDRs 2nd

     accounting 2nd

centralized call processing architectures

Centrex solutions

change management

chargeback 2nd

checksum field (IP packet header)

circuit-switched connections

Class 5 switches

classifying traffic 2nd 3rd

     prioritization

closed-box systems

clustering IP telephony servers

codecs 2nd

     bandwidth consumption

     compression techniques

     selecting 2nd 3rd

     transcoding

compiling

     current telephony usage information

         call flow analysis

         call volume statistics

         CDRs 2nd

components

     of PSTN

         PBXs

         signaling

         switches

         telephones

         voice encoding 2nd

    of VoIP

         call setup protocols 2nd

         codecs 2nd

         IP phones 2nd

         IP telephony servers 2nd

         PBXs 2nd

         routers

         softphones 2nd

         switches 2nd

         TCP/IP protocol stack 2nd 3rd 4th 5th

         voice streaming protocols 2nd 3rd

         VoIP gateways

compression

     lossy

con figura tion proxy

confidentiality

     CDRs 2nd

     overheard conversations 2nd

configuration assessment

     performing 2nd

configuration files

     maintaining 2nd

configuration management

     maintaining critical files 2nd

         call routing tables

         configuration files 2nd

         program files 2nd 3rd

     network inventory 2nd

     network topology, mapping 2nd

ConfigurationAssessment

configuring

     QoS 2nd

congestion

     determining need for QoS

convergence

     measuring in VoIP deployment 2nd

COPS (Common Open Policy Service)

correlation between delay and data rate

cost savings

    measuring in VoIP deployment

         productivity savings 2nd

     measuring potential in VoIP deployment

         expense savings

         long-distance savings 2nd

         network infrastructure savings 2nd 3rd

criteria for integrator selection 2nd 3rd 4th

criteria for MSP selection 2nd 3rd

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