Voice over IP First-Step

My family's support made this book possible. To my wife, Vivian, I feel so blessed to walk through life with you. To my daughter, Sabrina, your natural sense of humor keeps us all in stitches, and your caring for others warms our hearts. To my daughter, Stacie, your enthusiasm for life and the way you naturally attract new friends makes me proud to be your dad.

To the instructor team at Thomson NETg, lead by Tom Warrick and Michael Watkins, working with you pushes me to be my best and to continually grow. And, as always, I acknowledge my Heavenly Father for His blessings in my life.