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The business environment, network environment, and implementation scenario must be adequately prepared for VoIP in the enterprise
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The more technical VoIP knowledge youas an integratorpossess, the better prepared you'll be for VoIP
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TCP/IP is the only packet networking protocol used on a VoIP network, though VoIP networks are often connected by ATM
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Enterprise VoIP guidelines vary by vendor, but the technology works best on switched, high-speed LANs and WANs
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Wireless Ethernet and VPN will work with VoIP, but not with the reliability of switched Ethernet
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VoIP can bring businesses gains of efficiency, productivity, and lower costs
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Applying a cost-benefit assessment user-by- user or department-by-department is a good way to see which workgroups in your company will most benefit from these gains.
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For large VoIP projects, it's important to develop an RFP and allow several vendors to bid against it
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The RFP should specify the standards you prefer, not the brands you prefer