HP ProLiant Servers AIS: Official Study Guide and Desk Reference

Chapter Syllabus

14.1 Conducting a Needs Analysis

14.2 Conducting a Site Survey

14.3 Placing the ProLiant Server

14.4 Determining Projected Budget, Value, and Return

14.5 Writing a Scope of Work

14.6 Resources Available from HP

After reading this chapter, you will be able to do the following:

• Conduct a needs analysis

• Conduct a site survey

• Determine the business value and return on investment

• Build a statement of work

• Understand the resources and tools available to you from HP

An HP Accredited Integration Specialist (AIS) is expected to have the skills to assess customer needs and assist in planning the implementation and growth of the IT infrastructure.

Your ultimate objective is to apply your knowledge of the HP product line to recommend the best possible solution package to your customer. The recommendation you make comes together with the statement of work document. However, to get to the point where you can craft a solid statement of work document, you need to have a sound understanding of the needs, expectations, and environment.

In this chapter, you learn how to do the following:

• Conduct a needs analysis

• Conduct a site survey

• Determine business value and return on investment

• Create a statement of work document

To complete these activities, it is helpful to also understand the resources provided to you by HP. These resources are explained at the end of this chapter.