HP ProLiant Servers AIS: Official Study Guide and Desk Reference

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1:

What information are you trying to gather during the needs analysis? (Select three.)

  1. The types of problems the customer is experiencing

  2. How reliable a customer expects a server to be

  3. The customer's thoughts on solving his current IT problems

  4. The customer's existing physical environment

  5. The customer's physical security

2:

What information are you trying to gather during the site survey? (Select two.)

  1. The types of problems the customer is experiencing

  2. How reliable a customer expects a server to be

  3. The customer's thoughts on solving his current IT problems

  4. The customer's existing physical environment

  5. The customer's physical security

3:

A customer was referred to you and tells you that his recently installed server is no longer working. After inspecting the server, you discover that the customer has placed the server under a desk and too near a wall, blocking the airflow through the server. Which of the following steps was likely omitted when you first talked to the customer about purchasing a new server?

  1. Conducting a needs analysis

  2. Conducting a site survey

  3. Determining business value

  4. Choosing the right server

4:

Which of these might help you determine the business value of a server to a customer? (Select three.)

  1. Reliability

  2. Performance

  3. Site survey

  4. Security

  5. RAID level

  6. Operating system

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