CCNP CIT Exam Cram 2 (Exam Cram 642-831)

Terms you'll need to understand:

• Open Systems Interconnection (OSI) Reference model.

• Connectionless protocol

• Connection-oriented protocol

• Encapsulation

• Framing

• Latency

• Static route

Techniques you'll need to master:

• The responsibilities of each layer of the OSI Reference model

• The responsibilities of the three layers of the Cisco Hierarchical model and the types of device found at each layer

• The steps involved in the Internetwork Troubleshooting model