The Transparency Edge. How Credibiltiy Can Make or Break You in Business
|
B
Background (personal), 76
Bad news, delivering, 5-6, 113-129, 210, 211
Balance, lack of, 190
Ballmer, Steve, 61
Baptist Health Care (BHC), 155-156
authenticity at, 75, 76
developing followers at, 180-181
individual recognition at, 187-189
Baptist Hospital, 155
Behavioral integrity, 95
Behaviors:
choosing your, 65
concentrating on, 122-123
kissing up, 128
Belmont University, 69-70
Benchmarking, 203
Bennett, Cheryl, 172
Berg, Deanna, 28
“Better than” attitude, 156
BHC (see Baptist Health Care)
Bilbrey, Pam, 180-181
Blame, 6, 160-161
“Blamestorming,” 160-161
Blanchard, James, 1, 175-176
Bodow, Steve, 61
Body language, 50
Bonuses, apology, 140
Bottom line, 60-61, 94-95
Burd, Gary, 82
Bush, George W., 71
Business strategy, 7, 152
Business Week, 132
|