The Transparency Edge. How Credibiltiy Can Make or Break You in Business

IDEO (company), 108

Illusion, 77

Implicit/implied promises, 94, 108-109

Improvement plan, 198

Inc. (magazine), 86

Informal feedback, 46-47

Innovation process (IDEO), 108

Integrity, 44, 60, 95, 148

Intel, 140

Internal self-talk, 121

Internet, 7

chat rooms of, 152

and 360-degree process, 202

Interviews, 47

Intuition, 3, 133

and humor, 169-170

sense of, 193

skills of, 192

Inventory, leadership, 199

Investment, return on, 204

Item graphs, 205-212