| http://www.asiusa.com/publications/images/HBR.pdf After reading the article by Taguchi and Clausing on the preceding site, come to class prepared to discuss your conclusions. | 1. | Discuss the problems associated with the "in spec/out of spec" style of thinking associated with "Zero Defects" in software development contexts. What remedy does the Taguchi methodology offer? | | 2. | Give three examples of "signals" and "noise" in the software development context. | | 3. | Propose a set of recommendations to improve the software development process. |
This article is also available from the following: Genichi Taguchi and Don Clausing, "Robust Quality," Harvard Business Review, JanuaryFebruary 1990. http://harvardbusinessonline.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=90114&referral=8636&_requestid=9765
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