Design for Trustworthy Software: Tools, Techniques, and Methodology of Developing Robust Software

Index

[SYMBOL] [A] [B] [C] [D] [E] [F] [G] [H] [I] [J] [K] [L] [M] [N] [O] [P] [Q] [R] [S] [T] [U] [V] [W] [X] [Y] [Z]

QFD (Comprehensive) 2nd

QFD (Quality Function Deployment) 2nd 3rd 4th

     additional resources

     advantages of 2nd

     Blitz QFD 2nd 3rd 4th 5th

         analyzing customer's needs 2nd

         analyzing essential tasks 2nd

         Critical Chain project management

         deploying high-value customer needs 2nd

         follow-up

         gemba visits 2nd

         identifying customer needs 2nd 3rd

         in-depth analysis

         Kano model

         key customer segments

         key process steps

         key project goals

         overview of

         precedence diagrams

         prioritizing customer's needs 2nd

         problems with new development

         rapid application development (RAD)

         Six Sigma projects

         structuring customer's needs 2nd

    brand-new products

         customer needs, defining

         customer requirements

         overview

         value

     case study: MD Robotics

         body deployment

         company profile

         emotion deployment

         engineering requirements deployment

         hierarchy of emotional states

         project goals

         QFD flowchart

         QFD template

         Scope of Work document

         storyboard

         Voice of Customer Tables

     compared to traditional quality-improvement methods

     Comprehensive QFD

     customer satisfaction

     definition of 2nd

     deployments

     in DFTS

     discussion questions

     evolution of

     failure of

     four-phase model

     history of 2nd 3rd

     "House of Quality" matrix

    implementing

         challenges and pitfalls

         questions to ask

         social aspects

    integrating into new-product

         consumerism

         demand for new products

         development process

         examples of

         quality tools

         self-evaluation of NPD efforts

     Internet exercises

    IT portfolio alignment

         challenges of

         design

         extensions

         IT project proposals

         iterative process phases

         measurement

         objectives hierarchy

         objectivity

         optimization

         overview of

         risk

         structuring complexity

         synthesis

     Kano's model of customer requirements

     key points

     new product development process

     origins of

     overview of

     partial success

     priorities

     QFD (Comprehensive) 2nd

     QFD for unprecedented software

     relationship with TRIZ (Teoriya Resheniya Izobreatatelskikh Zadatch)

     review questions

     role in RSDM

     Seeds to Needs QFD 2nd

     Seven Management and Planning (7 MP) Tools 2nd

     starting

     successful implementation of

    traditional QFD, problems with

         criteria versus solutions

         failures

         false positives

         "House of Quality" matrix

         poor results

         time requirements

    value

         definition of

         delivering to customers

         essential items

QLF (quality loss function) 2nd 3rd 4th

quadratic quality loss function

quality [See also deploying poka yoke systems.]

     awards

     cost and

     Cost of Software Quality (CoSQ)

    foundations for quality-focused enterprises

         adoption of Deming's teachings

         awareness of shortcomings

         implementation of Deming's principles

         organization-wide consultation and communication

     metrics

     obstacles to software quality

     offline quality control

    QFD [See QFD (Quality Function Deployment).]

     quality culture

     quality loss function (QLF) 2nd 3rd 4th

     quality management capabilities, assessing

     quality of work life (QWL)

    Seven Basic (B7) Tools

         cause-and-effect diagrams 2nd 3rd

         check sheets 2nd

         control charts 2nd 3rd

         in DFTS context

         discussion questions

         flowcharts 2nd 3rd

         graphs 2nd 3rd

         histograms 2nd 3rd

         Ishikawa, Kaoru

         key points

         overview of

         Pareto charts 2nd

         review questions

         scatter diagrams 2nd 3rd

     seven deadly diseases of software quality

     slogans

    software quality

         classic software quality metrics

         measuring

         software quality attributes

     SQC (Statistical Quality Control)

    Taguchi Methods

         DFTS applications

         electrical circuit design example

         experimental paradigm

         orthogonal matrices 2nd

         philosophy

         quadratic quality loss function

         reduced multifactorial studies

         signal-to-noise ratio (SNR)

         software design and development example 2nd

         steps of

         target value

     tools

     TQM (Total Quality Management)

     traditional quality control limitations

quality engineering methodology

Quality Function Deployment [See QFD (Quality Function Deployment).]

quality loss function (QLF) 2nd 3rd 4th

QWL (quality of work life)

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