| 1. | List the three advantages of step-by-step methodologies. |
| 2. | List the five techniques that complement the DFTS technology. Describe their significance in a successful DFTS deployment. |
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| 3. | What is a flowchart, and what purpose does it serve? What steps are required to make a flowchart? Describe the three types of flowcharts and their use. |
| 4. | What is the underlying principle of Pareto charts? Describe a Pareto chart, and discuss its use in software quality management. |
| 5. | What are the typical applications of cause-and-effect diagrams? Describe their structure and the steps required for making a cause-and-effect diagram for identifying causes. |
| 6. | Describe how a scatter diagram is plotted. What are its typical uses and possible pitfalls? |
| 7. | Describe a check sheet and its use in quality management. |
| 8. | Describe a histogram and how it portrays variability. State what you mean by stability and predictability. What are the various uses of histograms? |
| 9. | What is the purpose of graphs? Provide typical plots to illustrate your answer. |
| 10. | What purpose does a control chart serve? Describe a typical control chart, and state which control charts are most useful in software development. |