Process Improvement Essentials: CMMI, Six SIGMA, and ISO 9001

James R. Persse is a nationally recognized technology and process management consultant. With over 20 years of industry experience, Dr. Persse is an SEI-authorized CMMI Instructor and a certified Six Sigma professional. His practice specializes in working with Fortune 500 technology organizations to select, design, and implement process improvement programs in the fields of development, integration, project management, systems engineering, and software engineering.

Dr. Persse is the author of Implementing the Capability Maturity Model (Wiley) and Bit x Bit: Topics in Technology Management (Little Hill).

He can be reached at jpersse@AltairSol.com or at jrp@persse.com.