Effective IT Project Management: Using Teams to Get Projects Completed on Time and Under Budget

H

hardware

maintenance of, 253

in Project Requirements Document, 40

staging plan for, 198

Health Insurance Portability and Accountability Act (HIPPA) of 1996, 167

Help Desk, 6, 7

Beta Phase role of, 200, 202, 203, 223

Business Requirements Document

input from, 27, 30 “31

End of Life Phase roles of, 268, 269, 276

General Availability Phase role of, 250, 261

management of released projects by, 253 “254

Phase 3 deliverables of, 151

and Phase 2 PRD update, 84

PRD requirements for, 40, 41

Project Design Phase role of, 58 “59, 67 “68, 111

Project Development Phase role of, 119, 151

project team role of, 11

Quality Assurance Phase role of, 159, 162 “163, 190 “191

Release Phase role of, 231, 233, 235, 244

Help Desk Plan

in Phase 2, 113

in Quality Assurance Phase, 193

hidden maintenance costs, 268

hidden positions (on project team), 88 “90

HIPPA (Health Insurance Portability and

Accountability Act) of 1996, 167

home access, 161

hybrid betas, 122, 123, 204, 205