Global IT Outsourcing: Software Development across Borders
Chapter 1: Introducing The Phenomenon of Global Software Work
- Box 1.1 Outsourced IT services
Chapter 10: Reflections and Synthesis on Theoretical Insights
- Box 10.1 Key features of standardization
- Box 10.2 ˜Model of and ˜model for relationship: standardization and globalization
- Box 10.3 Key features of identity
- Box 10.4 ˜Model of and ˜model for relationship: identity and globalization
- Box 10.5 Key features of space and place
- Box 10.6 ˜Model of and ˜model for relationship: spaceplace and globalization
- Box 10.7 Key features of knowledge transfer
- Box 10.8 ˜Model of and ˜model for relationship: knowledge transfer and globalization
- Box 10.9 Key features of power and control
- Box 10.10 ˜Model of and ˜model for relationship: power and control and globalization
- Box 10.11 Key features of communication
- Box 10.12 ˜Model of and ˜model for relationship: communication and globalization
Chapter 11: Managerial Implications
- Box 11.1 Key questions: managing knowledge
- Box 11.2 Key questions: managing people
- Box 11.3 Key questions: managing communication
- Box 11.4 Key questions: managing GSA relationships
- Box 11.5 Key questions: managing ethically