Here are some of the RentEz issues that were raised by the developers at RPS.
Some parts have had ongoing bugs, especially in the area related to charging.
The developers seem to have a fear of changing the software and the database. "It's big and messy and needs rearchitecting."
Their testing tools have been unsatisfactory.
Delays in having problems fixed occur when the programmer responsible for that part is away.
Problems with configuration on customer sites have occurred.
All the documents are out of date.
The testers are unhappy about the lack of time to test before new versions are shipped, especially with last-minute changes to the software.
Little software problems have been fixed but mysteriously return later.