Developing Online Games: An Insiders Guide (Nrg-Programming)

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C++  

cable modems  

CCP (change control process)  

       controlling production delays   2nd  

change control process (CCP)  

       controlling production delays   2nd  

chat logs

       monitoring  

chat tools   2nd   3rd   4th   5th  

       barking   2nd  

       for guilds / teams  

       voice chat  

cheat hacks

       circumventing in the design phase   2nd   3rd  

cheating  

       controlling   2nd  

churning  

       reasons for   2nd   3rd   4th  

citizens (player type)   2nd  

classic game market

       return on investment  

classic games market  

       risk/reward analysis  

closed-Beta testing   2nd   3rd  

co-locating servers   2nd   3rd  

codes of conduct

       breaches of conduct, detecting (Talin)   2nd   3rd   4th  

       corrective action (Talin)  

       establishing (Talin)   2nd   3rd  

       profanity filtering  

coding

       commenting   2nd  

COM (component object model)  

comments   2nd  

communicating

       with players   2nd   3rd   4th   5th   6th   7th  

communities   2nd  

       micro-communities  

               leadership roles   2nd   3rd   4th   5th   6th   7th   8th  

       player-run   2nd   3rd   4th  

community management  

community relations  

       creating singular contact people   2nd   3rd   4th   5th  

       designing for growth  

       email   2nd  

       empowering players  

       feedback loops  

       message boards   2nd   3rd  

       micro-communities  

               leadership roles   2nd   3rd   4th   5th   6th   7th   8th  

       player-run communities   2nd   3rd   4th  

       web site maintenance  

community relations (live teams)   2nd  

complexity  

component object model (COM)  

consoles   2nd   3rd  

       controllers   2nd   3rd  

       design   2nd   3rd  

       reaction times   2nd   3rd  

consumer segments  

       expected growth   2nd  

       hard- core market  

       mass-market  

       moderate market  

       movement between groups  

       pyramid  

content   2nd   3rd  

       and player burnout   2nd  

       developing new  

       player-created   2nd   3rd  

controllers

       console   2nd   3rd  

cowboy programming   2nd   3rd  

critical bugs   2nd  

crunch mode  

crunch time

       controlling   2nd  

CS

       Anarchy Online (Gaute Godager)  

       overstaffing on launch  

       preparing for volume of help requests  

       required man hours  

       support people required at launch  

CS (customer support)

       tools  

customer service

       Anarchy Online (Gaute Godager)  

       overstaffing on launch  

       preparing for volume of help requests  

       required man hours  

       support people required at launch  

customer support (CS)

       tools  

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