Microsoft Small Business Server 2003 Unleashed

Should backups fail, and they do, there are several places to begin the troubleshooting:

  • Check the device and the media physically.

  • Check the device manager and driver.

  • Check the event logs.

  • Check the backup log.

  • If using tape drives, check the media pools.

  • Check the disk space available for storage both on the media and on the server.

  • Check the Usenet archives on Google groups.

  • Check the Microsoft Knowledge Base if using NTBackup or the vendor site if using third-party backup software.

  • Don't forget simple issues like unformatted media, write locks on tapes, and so on.

  • Check for conflicting running processes and open files.

  • Do a manual backup and watch for error pop-ups.

This is not an exhaustive list but hopefully provides some ideas for where to start. Like all debugging, it is half experience, half luck, and half black art.

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