Troubleshooting Remote Access Networks (CCIE Professional Development)

Troubleshooting Remote Access Networks (CCIE Professional Development)
By Plamen Nedeltchev
...............................................
Publisher: Cisco Press
Pub Date: November 11, 2002
ISBN: 1-58705-076-5
Pages: 896
 

Table of Contents   Index

    Copyright
    About the Author
      About the Technical Reviewers
    Acknowledgments
    Foreword
    Introduction
      Objectives of This Book
      Who Should Read This Book?
      The Organization of This Book
      Command Syntax Conventions
      References and Additional Reading
    Part I.  Remote Access Fundamentals
         Chapter 1.  Remote Access Overview
      Management Considerations
      Defining the Remote Access User Population
      Remote Access Service Options
      VPN Service Vehicles
      Provisioning of Enterprise Remote Access Services
      Summary
      Review Questions
         Chapter 2.  Telecommunication Basics
      Shannon's Capacity Theorem
      Modulation and Line-Coding Techniques in Wired Networks
      Modulation and Line-Coding Techniques in Wireless LANs
      Modulation and Line-Coding Techniques in Hybrid Networks
      Clocking, Line Coding, and Framing in Carrier Systems
      Summary
      Review Questions
      End Notes
         Chapter 3.  The Cloud
      Carriers, Service Providers, and How Traffic Is Carried
      FDM
      Digitalization of the Signal and Pulse Code Modulation
      TDM
      T-Carriers
      SONET, Synchronous Transport Signal, and Synchronous Digital Hierarchy
      Carrier's Facilities and Switching Systems
      ISPs and ASPs
      Data Centers and Internet Hosting Services
      The Future of Service Providers
      Summary
      Review Questions
      End Note
         Chapter 4.  Troubleshooting Approaches, Models, and Tools
      Interconnection Models
      Troubleshooting Models and the Baseline
      Common and Cisco-Specific Tools
      Summary
      Review Questions
      End Notes
    Part II.  Dial
         Chapter 5.  Dial Technology Background
      Overview of Modems
      Telco Issues
      Authentication Options
      PPP
      Summary
      Review Questions
      End Notes
         Chapter 6.  Dial Design and Configuration Solutions
      Dial Design Solutions
      Dial Configuration Solutions
      Summary
      Review Questions
         Chapter 7.  Dial Troubleshooting
      Troubleshooting NAS WAN Links
      Troubleshooting Dial-In Service
      Troubleshooting Dial-Out Service
      AS5x00 Specific Commands and Debugs
      Summary
      Review Questions
         Chapter 8.  Dial Troubleshooting Scenarios
      Scenario 1: Authentication Time OutsPart I
      Scenario 2: Authentication Time OutsPart II
      Scenario 3: Frequent Retrains and Disconnects
      Scenario 4: Dirty Phone Line
      Scenario 5: Bad Modem
      Frequently Asked Questions and Answers
      Summary
    Part III.  ISDN
         Chapter 9.  ISDN Technology Background
      ISDN Standards
      ISDN Channels
      ISDN Planes: ISDN Layer Architecture
      ISDN Switch Types
      Summary
      Review Questions
         Chapter 10.  ISDN Design Solutions
      Enterprise and ISP Designs
      IP Pool Design
      NAT and PAT
      Per-User (Per Function) Configuration
      MLP
      MMP
      Summary
      Review Questions
         Chapter 11.  Cisco ISDN Configuration Solutions
      Cisco ISDN Cost-Effective Solutions
      ISDN Security
      Configuring the POTS (Telephone) Interfaces
      Summary
      Review Questions
         Chapter 12.  ISDN BRI Troubleshooting
      Troubleshooting the Physical Layer
      Troubleshooting the Data Link Layer
      Troubleshooting the Network Layer
      Troubleshooting PPP
      Troubleshooting Telephone Interfaces
      Summary
      Review Questions
      End Notes
         Chapter 13.  Troubleshooting Scenarios for ISDN BRI
      Recommendations for Practical Troubleshooting of ISDN Remote Services
      Scenario 1: New Install Problems
      Scenario 2: Dial-Out Problems
      Scenario 3: ISDN Performance Problems
      Scenario 4: End-to-End Communication Problems
      Scenario 5: Windows 2000 DDR Issue
      Summary
    Part IV.  Frame Relay
         Chapter 14.  Frame Relay Technology Background
      Frame Relay Standards
      Frame Relay Service Architecture
      Frame Relay Protocols
      Summary
      Review Questions
      End Notes
         Chapter 15.  Frame Relay Design Solutions
      Design Parameters
      Frame Relay Topologies and Congestion Control
      Frame Relay and Upper-Layer Protocols
      LMI
      Address Resolution: ARP, Reverse ARP, and Inverse ARP
      Summary
      Review Questions
      End Notes
         Chapter 16.  Basic and Advanced Frame Relay Configurations
      Basic Frame Relay Configurations
      Advanced Frame Relay Configurations
      Summary
      Review Questions
         Chapter 17.  Frame Relay Troubleshooting
      Beginning the Frame Relay Troubleshooting Process
      Physical Layer Troubleshooting
      Data Link Layer Troubleshooting
      Performance Problems
      Summary
      Review Questions
      End Notes
         Chapter 18.  Frame Relay Troubleshooting Scenarios
      Scenario 1: New Install Issues
      Scenario 2: Mismatched DLCI Settings
      Scenario 3: Performance Issues from Flapping Lines and Traffic Shaping Issues
      Scenario 4: IP Multicast Issues in Frame Relay
      Scenario 5: Frame Relay Host Migration
      Summary
    Part V.  VPN
         Chapter 19.  VPN Technology Background
      Service Provider, Dedicated, and Access VPNs
      Enterprise VPNs Overview
      Enterprise VPN Categories
      Network Layer (Layer 3) VPNs
      Summary
      Review Questions
      End Notes
         Chapter 20.  Remote Access VPN Design and Configuration Solutions
      Remote Access VPN Design Solutions
      VPN Configuration Considerations
      Summary
      Review Questions
      End Notes
         Chapter 21.  Remote Access VPN Troubleshooting
      Troubleshooting Cisco Remote Access VPN Clients
      Internet Technologies and Remote Access VPNs
      LAN and General Networking Issues Affecting Remote Access VPNs
      Summary
      Review Questions
      End Notes
         Chapter 22.  Remote Access VPN Troubleshooting Scenarios
      Warming Up with Preliminary Troubleshooting Steps
      Scenario 1: Cannot Authenticate
      Scenario 2: Can Authenticate but Problems Passing Data
      Scenario 3: PPPoE Software/Hardware Problems
      Scenario 4: 3002 Connection Problems
      Scenario 5: Extranet Issues
      Summary
         Appendix A.  Answers to Review Questions
      Chapter 1
      Chapter 2
      Chapter 3
      Chapter 4
      Chapter 5
      Chapter 6
      Chapter 7
      Chapter 9
      Chapter 10
      Chapter 11
      Chapter 12
      Chapter 14
      Chapter 15
      Chapter 16
      Chapter 17
      Chapter 19
      Chapter 20
      Chapter 21
    Index

Related

Категории