Cisco Attendant Console Features
Review Questions
You can find the solutions to these questions in Appendix A, "Answers to Review Questions."
1. |
Match the Cisco CallManager Attendant Console terms with the answer choice that is most closely associated with the term.
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2. |
When you configure Cisco CallManager Attendant Console server in Cisco CallManager Administration, what should you do to prevent calls from being dropped when the queue is full?
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3. |
Which two services must be activated for Cisco CallManager Attendant Console to function properly?
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4. |
Which item can be configured from the Pilot Point Configuration window in Cisco CallManager Administration?
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5. |
How many hunt groups can you have in a Cisco CallManager cluster?
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6. |
Which of the following hunting types allow the Attendant Console clients to receive a list of currently queued calls and accept them as they become available?
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7. |
To allow the Attendant Console client to function in the cluster, you must create a user with the username ________ and the password _________.
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8. |
How do you access the Attendant Console Configuration Tool?
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9. |
A corporate operator has parked a call at extension 5529. After a few minutes, the operator notices that the call has not been answered. How can the operator revert the Call Park process?
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10. |
You are adding an Attendant Console user to the CallManager configuration. You click User > Add a New User and fill out the user information. What additional option should you select for this user?
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