Monitoring Performance

This chapter covers the following topics:

  • Defining a performance object and counter and describing their interaction with Microsoft Performance Monitor and RTMT

  • Using Microsoft Event Viewer to identify system-level events and errors

  • Using Microsoft Performance Monitor to monitor system and device statistics

  • Explaining the major monitoring categories that RTMT provides

  • Using the default RTMT configuration and creating customized configuration profiles

  • Identifying components of the RTMT window

Growing demands to the telephony systems increase hardware usage on the telephony system platform. If those demands rise too much, they could cause system overloads. Telephony systems are among those that most directly affect businesses, and overloads that lead to system outages could be extremely costly. Therefore, administrators must be able to monitor system performance. This chapter covers tools that are used to monitor Cisco CallManager systems. Further, this chapter describes Microsoft tools that are available on the Windows system, Real-Time Monitoring Tool (RTMT) from Cisco, and how they work together.

Performance Counters
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