Quality Report Tool

Review Questions

You can find the solutions to these questions in Appendix A, "Answers to Review Questions."

1.

What is the purpose of the dependency records?

  1. Dial plans can be analyzed with the dependency records.

  2. It helps to find links between devices that keeps you from deleting a record in Cisco CallManager.

  3. Users and profiles that are interacting with each other can be displayed with the dependency records.

  4. Collaborating system services in Cisco CallManager can be displayed with the dependency records.
2.

Which user password can be changed with the Password Changer tool?

  1. IPMAAdminUser

  2. CCMAdminUser

  3. CCMAdministrator

  4. CCMUser
3.

The Cisco Dialed Number Analyzer can be used to analyze which of the following?

  1. Dial plans in an IP telephony environment

  2. Erlang b and Erlang c values

  3. CARs

  4. Dialed service numbers called by users
4.

Complete the following sentence to make it true: When using QRT, reports are created __________.

  1. Automatically for all users

  2. In a round-robin fashion for all users

  3. When an administrator activates QRT Viewer

  4. When an end user presses the QRT button on the IP phone
5.

Which SNMP version supports encryption and authentication?

  1. SNMP Version 1

  2. SNMP Version 2

  3. SNMP Version 3

  4. SNMP Version 5
   
6.

What is the drawback of using CallManager dependency records?

  1. The dependency record function only shows devices that are directly related.

  2. Dependency records can lead to high CPU utilization.

  3. Dependency records require CDP to function.

  4. Dependency records only work with Cisco equipment.
7.

When using the Password Changer tool, the passwords of the specified user accounts are changed _________.

  1. In the LDAP Directory of a single server

  2. In the LDAP Directory of all servers in the cluster

  3. In the Windows user database of a single server

  4. In the Active Directory for all servers in the cluster
8.

How can you access the Password Changer tool?

  1. Using the Serviceability Tools menu

  2. Using the CallManager Administration Tools menu

  3. By typing CCMPWDChanger from a Windows Run prompt

  4. By selecting CCMPWDChanger from the Windows Start menu
9.

You receive an alarm level 5 message coming in from the Cisco CallManager service. What well-known name is this alarm level assigned?

  1. Emergency

  2. Error

  3. Critical

  4. Alert
10.

Which of the following is the valid way to access Cisco DNA?

  1. Using a skin sample from John Chambers

  2. By using the Application menu in CallManager Serviceability

  3. By using the Application menu in CallManager Administration

  4. By entering the URL https:///DNA
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