You can find the solutions to these questions in Appendix A, "Answers to Review Questions.""
1.
Which two tools are available on Cisco CallManager systems to manage the SQL database?
Microsoft SQL Server 2000 Enterprise Manager
Cisco SQL Server 2000 Enterprise Manager
SQL Server 2000 System Manager
DBAHelper
DBLHelper
2.
Which of the following statements is true?
Cisco CallManager Serviceability needs to be installed from the Cisco CallManager Install Plugins window.
Cisco CallManager Serviceability provides a configuration interface to configure extension DNs.
Cisco CallManager Serviceability allows you to start, stop, or restart all Microsoft Windows 2000 services.
Cisco CallManager Serviceability provides services to monitor alarms, generate CARs, and collect and analyze traces.
3.
Which two of the following services can be started, stopped, or restarted via the Cisco CallManager Control Center?
Cisco CallManager
Cisco DHCP
Cisco TFTP
Cisco Extension Mobility
Cisco WebDialer
4.
Where can Cisco CallManager Services be activated and deactivated? (Choose two.)
In DBLHelper
In Cisco CallManager Control Center
In the Windows 2000 Services MMC
In Microsoft Service Activation Tool
In Cisco CallManager Service Activation
5.
Where should DBLHelper be run?
Only on the Cisco CallManager publisher server
Only on the Cisco CallManager subscriber server
On the Cisco CallManager publisher or subscriber server
On any PC in the network
6.
If the publisher server is down, where are configuration changes stored in the CallManager cluster?
Configuration changes will be lost.
Configuration changes are stored in the subscriber database file.
Configuration changes are stored in the subscriber transaction files.
The CallManager will prevent you from making configuration changes while the publisher is down.
7.
If the publisher server is down, where are CDRs stored in the CallManager cluster?
CDRs will be lost.
CDRs are stored in the subscriber database file.
CDRs are stored in the subscriber transaction files.
The CallManager cluster will stop all calls while the publisher is down.
8.
You are using SQL Server 2000 Enterprise Manager on one of your CallManager servers. Which two items should you see if this server is the cluster publisher?
The existence of the Replication Monitor
A publisher image at the top of the database
A Publications folder under the database
The title bar of the SQL Enterprise Manager will show "Publisher" next to the title
9.
Which utility does Cisco highly recommend you use to repair SQL database replication issues?
Windows 2000 Services
DBLHelper
SQL Server 2000 Enterprise Manager
Serviceability Control Center
10.
If replication has failed between a publisher and subscriber server, what does DBLHelper display?