Case Study: Implementing ACD Application
Review Questions
1 |
Why would you choose to implement an application in Tcl instead of VoiceXML? |
2 |
Why would you choose to implement an application in VoiceXML instead of Tcl? |
3 |
What is the precedence order for setting parameter values? |
4 |
What is a package? |
5 |
What is the purpose of a parameter namespace? |
6 |
What application enhances the network management capabilities of Cisco routers? |
7 |
What protocol can you use to increase the size and number of prompts available to an application? |
8 |
What are the requirements for recording an application prompt? |