Case Study: Implementing ACD Application
Review Questions
| 1 |
Why would you choose to implement an application in Tcl instead of VoiceXML? |
| 2 |
Why would you choose to implement an application in VoiceXML instead of Tcl? |
| 3 |
What is the precedence order for setting parameter values? |
| 4 |
What is a package? |
| 5 |
What is the purpose of a parameter namespace? |
| 6 |
What application enhances the network management capabilities of Cisco routers? |
| 7 |
What protocol can you use to increase the size and number of prompts available to an application? |
| 8 |
What are the requirements for recording an application prompt? |