Configuring Cisco IPMA for Shared-Line Support

Review Questions

You can find the solutions to these questions in Appendix A, "Answers to Review Questions."

1.

Managers can do which of the following when they access Cisco IPMA Manager Configuration in shared-line mode?

  1. Configure speed dials.

  2. Change the divert target.

  3. Assign an assistant.

  4. Subscribe to services.
2.

When you configure Cisco IPMA in shared-line mode, the Cisco IPMA-controlled line must always be which line?

  1. Intercom

  2. Assistant's primary

  3. Shared DN

  4. Proxy

  5. Speed dial
3.

Which statement is most closely associated with Cisco IPMA shared-line mode?

  1. Supports newer features such as Call Join, Privacy, and Direct Transfer

  2. Uses call filters and partitions to route calls to the assistant

  3. Uses the Standard IPMA Manager softkey template

  4. Uses Cisco Tomcat to load the Cisco IPMA service
   
4.

Which of the following Cisco IP Phones can you use with a Cisco IPMA Configuration? (Choose two.)

  1. Cisco 7912

  2. Cisco 7970

  3. Cisco 7940

  4. Cisco 7900
5.

What is the maximum number of assistants per manager if you are using shared-line IPMA mode?

  1. 1

  2. 10

  3. 16

  4. 32

  5. 48
6.

The IPMA Service is run as a servlet in what parent web server software?

  1. Microsoft IIS

  2. Apache Tomcat

  3. Netscape Webservices

  4. IBM Websphere
7.

After modifying the IPMA service parameters, what must you do to ensure IPMA operates properly?

  1. Add managers and assistants through the IPMA wizard.

  2. Create partitions.

  3. Restart the MA Servlet through the Tomcat web server.

  4. Restart the IPMA service through the Serviceability control center.
8.

When configuring IPMA, which of the following must you do first?

  1. Add IPMA assistants.

  2. Add IPMA managers.

  3. Install the IPMA Assistant Console.

  4. Access the IPMA Manager Configuration web pages.
   
9.

How is the IPMA Assistant Console installed?

  1. The Assistant Console is downloaded from the CallManager Plug-Ins window and customized for the assistant.

  2. It can be downloaded from the Cisco website using a valid CCO account.

  3. It is installed automatically when the assistant logs in to their IP phone.

  4. It is installed from a custom IPMA page managed by the Tomcat web server.
10.

How does the IPMA service communicate to all servers in a CallManager cluster?

  1. Using SQL replication

  2. Through the CTIManager

  3. By using Skinny Messages

  4. Through the TSP interface
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